Cookies Policy
Last Updated: July 2026
This Cookies Policy explains how Star Cleaner ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website operating out of Sydney, Australia. It explains what these technologies are, why we use them, and your rights to control our use of them.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide customized experiences, and supply analytical information to the site owners.
Cookies set by the website owner are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable features like analytics, interactive media, and advertising.
2. Types of Cookies We Use
We use the following types of cookies to improve your user experience and deliver our cleaning services effectively across Sydney and New South Wales:
| Cookie Type | Category | Purpose |
|---|---|---|
| Essential Cookies | Strictly Necessary | Required for security, booking requests, core navigation, and identity verification. |
| Performance & Analytics | Analytics | Helps us understand how visitors interact with our site (e.g., Google Analytics), allowing us to optimize booking forms and page load times. |
| Functional Cookies | Preferences | Remembers your chosen location, preferred service area in Sydney, and user settings. |
3. How We Use Cookies
Specifically, Star Cleaner uses cookies to:
- Keep you logged in during your active booking session.
- Remember your contact and service preferences when requesting quotes.
- Measure website traffic patterns and peak booking hours across Australia.
- Improve page navigation and accessibility across mobile devices and desktop computers.
4. Managing and Disabling Cookies
You have the right to decide whether to accept or reject non-essential cookies. You can manage or modify your cookie preferences through your web browser controls:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Apple Safari: Preferences > Privacy > Block all cookies
- Microsoft Edge: Settings > Site Permissions > Cookies and site data
Note: If you choose to disable or block essential cookies, certain features of our booking platform may not function as intended.
5. Compliance with Australian Privacy Principles (APPs)
Our cookie collection and data handling comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Any personal information collected via cookies is handled in accordance with our overarching Privacy Policy.
6. Updates to This Policy
We may update this Cookies Policy periodically to reflect changes in technology, operational requirements, or legal requirements in Australia. The date at the top of this document indicates when it was last revised.
7. Contact Us
If you have questions or concerns about our use of cookies or privacy practices in Sydney, Australia, please reach out to us:
Email: enquiries@starcleaner.com.au
Location: Sydney, NSW, Australia
